Frequently Asked Questions
Q. I’m developing a new product, can I get a sample for testing?
A. Yes, samples are typically made available for a customer’s evaluation and approval prior to accepting
a production order.
Q. What is the lead time for samples?
A. Sample lead time varies depending on the level of customization, however most samples can be delivered
within 2-3 weeks around
Q. What is the cost of a samples?
A. Many samples are available free of charge however they are evaluated on an individual basis.
Q. What is the MOQ?
A. Due to the custom nature of our products, the minimum order quantity is generally 500 pieces for gear
motor and 1000 pieces for dc motors or coreless motor.
Q. What is the lead time for a production order?
A. The lead time does vary depending on the complexity of the motor or if it is it a new order vs. repeat order.
Typical lead-times are 4 weeks to 12weeks around via SEA or airfreight from factory.